Adoption: A Generational Approach to Getting People to Use Software
Millennials, Baby Boomers, Generation X, Silent (or Greatest) Generation — all in the workforce together, trying to learn how to accommodate each other’s varying preferences, thought processes and ways of working. It’s complicated, right? Especially when you start looking at how the different generations adapt to and use technology.
But wait. Isn’t it really true that all users of technology — Millennial, Baby Boomer, whatever — want the same thing: to do their jobs better and faster? Maybe that “generation gap” we think needs bridging can be gotten over by applying some clear and universal principles regarding the software we use.
In a new INSIGHT IT publication from GEP, “Adoption: A Generational Approach to Getting People to Use Software,” we consider the priorities of technology users from the four major age brackets currently in the workforce, and then suggest three simple steps for building software experiences that can transcend generational lines and deliver results.
It’s a must-read for CIOs and IT teams looking to boost adoption, happiness and productivity across the enterprise.
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